Legal
Privacy Policy
Last updated: July 2026
Biberie Clinic ("Biberie", "we", "us") respects your privacy. This page explains what personal information we collect when you contact us, why we collect it, and the choices you have.
What we collect
When you use our contact form, WhatsApp, phone, or email to reach us, we may collect:
- Your name and contact details (email, phone number)
- Any information you choose to share about your goals, concerns, or medical history relevant to your enquiry
- Photos you send us for the purpose of an initial assessment, if you choose to share them
We also use Google Analytics (via Google Tag Manager) to understand, in aggregate, how visitors use this website — this does not identify you personally.
Why we collect it
We use your information solely to:
- Respond to your enquiry and provide guidance about suitable procedures
- Coordinate a consultation, travel, and treatment plan if you choose to proceed
- Follow up on your care before and after any procedure
We do not sell your personal information, and we do not use it for advertising or share it with third parties except the medical professionals directly involved in assessing or delivering your care.
How we store it
Enquiry data submitted through our contact form is processed via a secure form-handling service and stored only as long as needed to respond to you and, if you become a patient, to maintain a record of your care. Medical photos shared for assessment are kept confidential and accessible only to the clinical team reviewing your case.
Your rights
You can ask us at any time what information we hold about you, request a correction, or ask us to delete it, subject to any medical record-keeping obligations we are required to follow. To make a request, contact us at the details on our Contact page.
Cookies
This site uses a minimal set of cookies required for Google Analytics to function. You can disable cookies at any time through your browser settings; the site will continue to work normally without them.
Contact
Questions about this policy can be sent through our contact form or via WhatsApp at the number listed on that page.